two way texting Posts

The Key to Getting Customer Feedback and Reviews Via SMS & Text Messaging

The Key to Getting Customer Feedback and Reviews Via SMS & Text Messaging

Customer feedback has the power to nourish businesses—strengthening their ability to attract new buyers through positive reviews, while improving products and services with feedback from the existing consumers that constitute their base.  

However, creating surveys and the messaging around review requests can be a time-consuming process. What’s more, the effort is only worthwhile if the reviews lead to an increase in conversion rates. The best way to ensure your efforts net a response is to communicate in a way they’re most likely to receive, open, and actually read. 

Business SMS is one of the best channels to engage with customers and inspire them to provide feedback about your products or services, customer service practices, and overall brand experience. The advantage of these two channels lies in both open and response rates. 

SMS Marketing: Definition, Examples, and Strategies

SMS Marketing: Definition, Examples, and Strategies

Did you know the average consumer spends four hours a day on their phone?

It’s insane, and perhaps a little alarming, but true. 

Nearly half (46%) of people even admit to checking their phone before they get out of bed in the morning. 

Me? Guilty as charged. 

So what better medium to use for reaching consumers than their phone?

And hands down one of the best ways for businesses to communicate is through SMS marketing.

85% of consumers prefer to receive texts from brands rather than a phone call or email, and they’re 134% more likely to respond to a text than an email. 

And here’s the kicker. SMS marketing is still fairly uncompetitive, with only 39% of marketers currently using it. 

It truly is your oyster as long as you know how to use it correctly and follow some key strategies that have been proven to get mega results. 

That’s what I’m going to tackle at length in this post.

What Is SMS Or Text Message? | SMS Meaning

What Is SMS Or Text Message? | SMS Meaning

SMS stands for Short Message Service. 

SMS is the most common form of texting and is used to send messages from one mobile phone to another. 

Although SMS is a 101 level term, there’s still quite a bit of confusion as to what it exactly entails. 

In this post, I’m going to thoroughly dissect the meaning of SMS to give you a crystal clear understanding of the following:

  • What is an SMS? 
  • How does SMS work? 
  • How did SMS get started?
  • Why is SMS important? This is critical for marketing and businesses!
  • How you use SMS in your business.

So, what’s SMS? Let’s get into it. 

SMS Broadcast – Business Mass Texting, Improved

SMS Broadcast – Business Mass Texting, Improved

SMS broadcasts are an essential tool for businesses that want to attract, engage, and convert prospects.

But SMS broadcasting is a minefield. 

Executed incorrectly, SMS broadcasts will destroy your throughput rate or trigger carrier blocking. To make matters worse, setting up an SMS broadcast can be a complicated nightmare because of lackluster SMS software.

Finally, there’s a solution. Read on to uncover the new, smart, powerful way to send SMS broadcasts and watch your business soar. 

Best Landline Texting Services In 2021 [Announcing Salesmsg Landline Texting]

Best Landline Texting Services In 2021 [Announcing Salesmsg Landline Texting]

The best landline texting services make it easy and fast to start. Because if text enabling your landline feels like filing taxes, you won’t do it. If they force you to spend weeks following up like a debt collector, you won’t do it. Basically if it’s hard to start, chances are you won’t finish and reap the rewards landing texting offers!

These best business texting services make it easy and fast to enable existing landlines. To get yours going here’s what this article will highlight:

  1. How Your Customers Feel When Your Landline Isn’t Text Enabled
  2. Announcing the Best Landline Texting Services by Salesmsg
  3. How Much Should You Pay To Enable Your Landline
  4. How Long Should It Take To Text Enable Your Landline
  5. Landline Texting FAQs
  6. Text Enabled Your Landline In Seconds

PROBLEM SOLVED: If your leads, customers, and contacts call your office line, but text you on another number, get ready to pick the best landline texting service, without switching numbers or phone carriers.