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[Zapier Updates] SMS Unsubscribes, Search, and More!

[Zapier Updates] SMS Unsubscribes, Search, and More!

If you’ve been integrating Salesmsg with Zapier, then you’re going to love these new updates we made to our integration.

Before we dive in, you check out the Zapier integration here.

Let’s dive in…

Trigger: New Contact Unsubscribe

Zapier salesmsg new contact unsubscribe

This Zapier trigger will fire when a Salesmsg contact has opted out or unsubscribed. When a contact unsubscribe’s from your Salesmsg phone number, this Trigger will fire in Zapier. 

There’s two ways a contact can opt out of Salesmsg:

  1. A contact can reply STOP, CANCEL, UNSUBSCRIBE to your phone number.
  2. You can opt out a contact manually from Salesmsg.

If you need to update your CRM or other platform when someone opt’s out, this is a great Zap to setup.

Action: Find Contact + Search

Zapier Salesmsg Search

With our new Search Action, you can search to find existing contacts within your Salesmsg account. You’ll be able to search based on first name, last name, email, and phone number to find a contact.

And if that contact doesn’t exist than you have the option to create a new contact.Zapier sms search

Trigger: Select a Specific Salesmsg Number (Received, Sent, Phone Call Received)

zapier trigger sms

We also made an update to the way we setup Triggers.Originally, when a new text message received it would search all numbers across your Salesmsg account to then run the next Zapier Actions

But with our update you can now select which specific phone number(s) you want to trigger when the trigger (new message received, new message sent, new phone call received) fires.

This will give you more flexibility to ensure that only a specific number or group of numbers fire rather than any number on your Salesmsg account.

21 Use Cases and Reasons For Business Texting (With Templates)

21 Use Cases and Reasons For Business Texting (With Templates)

Business texting is the future of customer communication?

Let’s face it: email and phone communication with customers can be slow, expensive, and they don’t always engage. Potential sales are being lost every day due to lack of proper communication.

It’s essential to create a conversation with your users and to fully engage with as many potential customers as possible. Considering that 89% of users want to use text messages to interact with a business and that over 95% of the world’s population has a mobile subscription, it seems clear that business texting is an essential part of B2C communication.

While the concept is relatively new, it’s not going unnoticed: 82% of marketers plan to increase their spending on business texting in the coming year. So, what do you think?

Here’s 21 use cases for business texting along with templates for you to copy.

NEW! Contact Opt In & Opt Out Management

NEW! Contact Opt In & Opt Out Management

We rolled out a brand new feature that handles all of your contacts optin and opt out status for you. No more worries about texting people who don’t want to be texted… it’s all built-in.

Here’s how it works…

How Does a Contact Opt Out?

There’s two ways a user can opt out or unsubscribe from your Salesmsg phone number.

NEW! Introducing Away Messages

NEW! Introducing Away Messages

It’s a late Tuesday night and a customer sends you a text message, what do you do?

Do you text them back or wait until tomorrow to respond?

With our new feature, Away Messages, you’ll be able automate a response so you don’t have to actually reply, we’ll do it for you.

NEW! Easily Schedule Your SMS Messages

NEW! Easily Schedule Your SMS Messages

We’ve been busy the past couple of weeks and we’re excited to bring to your a highly requested feature.

And after much thinking of the right name to call it, I’d like to introduce to you… “Scheduled Messages.”

Clever right?

Schedule Your Text Messages

Right from your conversations, you can schedule your text messages to go out when you want. Let’s dive in and see how it works…

Step 1: Type in Your Text

Step 2: Click the Clock Icon

Step 3: Send Your Message

That’s it.

Can I cancel the scheduled text messages?

Of course you can. Just click the cancel button or go to the Scheduled Messages page and edit or cancel the messages.

scheduling sms

We’re all ears and love hearing your feedback. Drop us a comment.